Travel & Tourism

RESERVATION

Refund Policy

Effective Date: 01-04-2025

At RTDR.IN, we value your satisfaction and strive to provide high-quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refund

You may be eligible for a refund under the following conditions:

  • The product/service was not delivered or not as described.

  • You have reported the issue within 7 days of purchase.

  • The item is unused, undamaged, and in its original condition (if applicable).

  • For services, the refund is applicable only before service delivery begins.

2. Non-Refundable Items

Refunds will not be issued in the following cases:

  • Digital products after download or access has been granted.

  • Customized services or items specially tailored for you.

  • Change of mind or customer error in placing the order.

  • If you fail to provide necessary information to complete the service.

3. How to Request a Refund

To initiate a refund request, please:

  1. Email us at support@rtdr.in with:

    • Order ID

    • Reason for the refund

    • Relevant proof (if applicable)

  2. Our support team will respond within 2–3 business days.

4. Refund Processing

  • If approved, refunds will be processed to your original method of payment.

  • Processing time may vary depending on your bank or payment provider, typically within 7–10 business days.

5. Modifications or Cancellation

  • Orders can be modified or canceled within 24 hours of placement.

  • After this period, the order is considered confirmed, and cancellation policies will apply.

6. Contact Us

If you have any questions about our refund policy, feel free to contact:

RTDR Support Team
📧 Email: support@rtdr.in
🌐 Website: https://www.rtdr.in